Marco’s Pizza franchisees show resilience of business model during coronavirus disruption

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Coronavirus crisis shows the unusual resilience of our business model and our people

A graphic shows pizza and pizza boxes and reads “We’re here for you. Delivery or carryout.”

As Americans hunker down and wait for life to return to normal, Marco’s Pizza has been able to provide a touch of normalcy and comfort to customers.

With most Americans stuck at home, demand for pizza delivery has skyrocketed. Marco’s is busy hiring more delivery drivers to meet the demand. We’re not alone. The pizza industry, in general, has been busy with both delivery and carryout.

Our business model has always primarily focused on delivery and carryout. Americans love pizza and they love having pizza delivered to their home. Now that so many families are home together — watching movies and gathering around board games — it’s only natural that they are also ordering pizza.

We miss our dine-in customers and look forward to having them back — it will be good to see more smiling faces once we reach the end of this tunnel — but we’re still able to generate strong sales in spite of the disruption.

Working together, supporting each other

In times like these, being a People First company is especially important. At Marco’s Pizza, our Passion for Primo particularly shines through with how we take care of each other. We have been promoting a jobs portal that is designed to help job seekers connect with opportunities at franchise locations.

We have been especially focused on finding more delivery drivers. As other companies have been forced to make hard decisions about staffing, we are grateful to be in a position to provide jobs. We have also been working closely with franchisees throughout this outbreak to respond to changing conditions and ensure stores are safe for our employees and guests.

Car with a Marco's Pizza sign on top.
Our franchisees are hiring, especially to meet surging demand for delivery drivers.

Marco’s has grown quite a bit over the last decade, and we have invested heavily in building an operational support staff to help franchisees get the most out of their business. Those investments are paying off now more than ever, as we work with franchisees to offer options like contact-free delivery and encourage customers to order through marcos.com.

Franchisees, in turn, have been supporting their communities by providing pizzas to the people working tirelessly to keep our communities safe.

It’s a great time to plan for the future

Let’s acknowledge a fact — it’s an odd time to be starting a business. At the moment, like you, we’re working to navigate new circumstances. But let’s acknowledge something else, too — we’re discovering just how strong we really are, and that makes the future very bright.

From the time someone signs a franchise agreement with Marco’s Pizza to the time their business is open is usually 6-9 months. Now is a great time to start a conversation about what the future may look like for you. We’re finding new strength and opportunities, and a ton of inspiration, right now. We hope you are, too.

If you want to learn more and have time to talk, fill out the form below. We’ll send you a free franchise report outlining key aspects of the business, and one of our recruiters will be in touch to answer your questions.