Marco’s Pizza® honored for franchisee satisfaction and industry leadership

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Franchisee satisfaction, industry leadership honors add to an award-winning year for one of the fastest-growing pizza franchises around

This has been a great year for Marco’s Pizza and our franchisees. We’ve been winning awards and ranking on best-of lists throughout 2017 in numerous categories: for our franchise opportunity, for our guest experience and for our franchisee satisfaction.

A Marco’s Pizza location at the end of a two-story brick strip mall.
Marco’s Pizza has been winning awards all year for the continued achievements and growth of our franchise opportunity.

Most recently, we’re excited to be named one of Franchise Business Review’s Top Franchise Opportunities for 2017. FBR compiles this list based solely on feedback from “the real franchise experts” – franchisees.

Our commitment to franchisee satisfaction begins at the very top of our organization. Chairman and CEO Jack Butorac received a pair of prestigious honors from industry publication Nation’s Restaurant News, as he was named both a Golden Chain Award winner and the 2017 Operator of the Year. Our franchise team is devoted to helping our franchisees grow through efficient operations, robust marketing support and hands-on training, and those efforts are working.

“Marco’s has undertaken an aggressive growth strategy to get on the map in the highly competitive restaurant business,” writes NRN’s Jonathan Maze. “The company’s system-wide sales grew 45 percent between 2014 and 2016, earning it a spot among the fastest-growing restaurant chains in the U.S., according to NRN Top 200 data.”

These most recent accolades join a number of other honors from this year:

How we align with our franchisees

Nothing is more important to us than working with our franchisees to achieve our shared goals: serving guests and growing the business.

“You have to be aligned. Management has to be aligned. The franchise community has to be aligned,” Butorac told Nation’s Restaurant News. “It’s not me, it’s the whole team. It’s a group effort. We are all aligned.”

Five men in suits stand on a stage against a purple nature backdrop. The man in the middle is holding a trophy.
We celebrate our franchisees for the success they achieve, and we always strive to do more to make our business opportunity even stronger for them.

And that’s a formula for success. We’ve grown into one of the largest pizza franchises in the country, with more than 800 units in more than 30 states, thanks to our franchise team, franchise owners and their employees working hard to deliver a product we can all be proud of.

“You’re just proud because it’s kind of like making your own food at home,” says Cincinnati-area franchisee Brian Fairbanks. “It tastes better when you make it this way.”

And our satisfied franchisees have more than their food to be proud of. They excel in so many different ways, from employees who worked their way up to store ownership, to those who’ve perfected the balance of work and family, to those who pay it forward by developing their employees into the next generation of entrepreneurs.

We like to help them celebrate their successes, through events like our annual convention and awards ceremony, and also by sharing their stories with potential new franchisees like you. We encourage you to reach out directly to current franchisees as part of your investigation process, but to get you started, here are a few recent success stories:

  • Franchisee of the Year and multi-unit owner Joe Jaros.
  • Multi-unit owner, brand ambassador, area representative and district manager Ashley Jones, recently featured in Working Mother magazine.
  • Multi-unit Cincinnati-area franchisee Brian Fairbanks.
  • Area representative and multi-unit owner Leo Thomas, recently featured in Black Enterprise magazine.

Even with as many successful franchisees as we have, there are still available franchise territories with both single-unit and multi-unit opportunities, including in many prime territories where the competition is saturated.

Learn more about the franchise opportunity

Download our franchise report for in-depth details about how we achieve such high levels of franchisee satisfaction. You can also learn more by exploring our research pages.


If you’re dreaming of owning a pizza franchise, or even several at once, Marco’s may be the perfect place for you to thrive.

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